Effective date: 1st March, 2017
The Information biNu Collects and Holds
Information you give us
Personal information may be collected directly from you. You may be a customer who registers to use the biNu Services (“biNu Customer”) or an end user (“End-User”) of the features, websites, applications or other portals, products and/or services that biNu Customers make available via or using the biNu Services (“Customer Services”). We may need to collect such information to provide you with services, to take advantage of Customer Services or to answer or forward any requests or enquiries.
For example, if you are a biNu Customer and you sign up to use or access the biNu Services, we may ask for personal information during the registration process (“Customer Information”), such as a user name, your name, mobile phone number, email address, billing information and account password. We maintain your account passwords in an encrypted form on secure servers.
In addition to Customer Information, we also collect information about End-Users’ use of Customer Services (“End-User Information”).
End-User Information may be both personal and non-personal information, such as the:
Information we get from Customer and End-User use of biNu Services
When you use or access the biNu Services or Customer Services (including when you visit a biNu website), we may collect information about the services that you use and how you use them. In addition, if you are a Customer you may provide us with information about End-User use of Customer Services.
This information may include the following:
Use of Information
biNu collects and uses Customer Information primarily for the following purposes:
biNu collects and uses End-User Information for the following purposes:
biNu may use non-personally identifiable End-User Information for the purposes of target advertising, which enables us to personalise and serve advertisements specifically to End-Users and their interests. We do not disclose the identity of End-Users in this process to our third party advertising partners unless End-Users provide express permission to do so. We may also provide our advertising partners with information about the performance of its advertisements to enable them to better understand their customers.If biNu uses Customer Information for direct marketing purposes, it will ensure that you are clearly notified of your right to, and how to, opt-out from further direct marketing.
We may also use Customer Information and End-User Information:
biNu may disclose Customer Information and End-User Information in the following circumstances:
We may disclose your personal information to overseas recipients such as companies in our corporate group or affiliates or third parties that assist in the conduct of the biNu Services.
Where we disclose your personal information to overseas recipients, these recipients are most likely to be located in Unites States, United Kingdom, South Africa. This list of countries is not exhaustive and may change from time to time.
We may also disclose aggregate, anonymous log file and usage information in reports to interested third parties to assist those parties in understanding the usage patterns and performance results of certain advertisements, content, services, promotions, or features, or to provide you a better user experience. For example, we may provide aggregate-level reports to an advertising partner for the purpose of showing delivery and performance statistics of a specific advertising campaign. Such information will be de-identified.
Security and Information Quality
We strive to ensure the security, integrity and privacy of personal information collected and held by us, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet or a mobile network can be guaranteed to be totally secure. However, we will take all reasonable steps to protect the personal information that we may collect.
In addition, our employees and the contractors are required to perform their duties in a manner that is consistent with our legal responsibilities in relation to privacy.
We take such steps as are reasonable, in the circumstances, to ensure that the personal information we process is accurate, complete, and current. However it is ultimately up to our customers and users to update or correct their personal information whenever necessary.
Access to Information and Correction
You may request access to your personal information that is held by biNu.
If, at any time, you discover that personal information held about you is incorrect, you may contact us to have the information corrected and we will correct our records as soon as practically possible.
You can contact us about your personal information by sending an email to firstname.lastname@example.org.
Problems or Questions
Privacy complaints will be dealt with promptly by biNu’s Privacy Officer and in accordance with biNu’s Complaint Handling Policy.
Further Privacy Information
For more information about privacy issues in Australia and protecting your privacy, visit the website of the Office of the Australian Information Commissioner: http://oaic.gov.au/